CUSTOMER SERVICE

SALES AND CUSTOMER SUPPORT

Monday through Friday 9-5 EST
PHONE: 978-326-7236
EMAIL: customerservice@darbyscott.com
We accept Visa, MasterCard, American Express, Discover, JCB, DinersClub debit and credit, Paypal and Amazon Pay.

Order Eligibility

You may only purchase products which appear on this Website and are delivered to an address located in the United States. You may only purchase products for personal use by either yourself or your intended recipient of the products. Company may refuse any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by Company. Company makes no representation or guarantees that products available on the Website are appropriate or available for use in locations outside the United States, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this Website from locations outside the territory, you do so at your own risk. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Website.

Products, Content and Specifications

Details of the products available for purchase are set out on the Website. All prices are displayed and charged in US dollars. All applicable sales or other taxes are in addition to the sales price. All online transaction totals reflect the estimated tax amount; the actual tax amount will be calculated when your order is shipped and may vary from the estimated tax. Discounts and sale prices may not be applied to previous orders. All features, content, specifications, products and prices of products described or depicted on this Website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Packaging may vary from that shown. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products on this Website at a particular time does not imply or warrant that these products will be available at any time. Occasionally, the manufacture or distribution of a certain product may be delayed for a number of reasons. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. We reserve the right to shorten the duration of any special offer or sale promotion. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Special or Custom Orders

Special, custom, personalized or monogrammed orders require a fifty percent (50%) NON-REFUNDABLE deposit be paid at the time the order is placed, exclusive of shipping fees and taxes. We will charge the remaining balance, plus applicable shipping and taxes, at the time your order is ready to ship. Please be aware that if an estimated delivery date is not noted when your place an order for a special, pre-sale or non-stock item, you could expect a delay of up to two months on clothing and six months on imported handbags and other times from the date your order is placed and the date the order is ready to ship.

 

 

 

 

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